You may be asked to wear a face covering out of consideration for those around you. So please bring a face mask, just in case.
Social distancing has now been removed. However, we ask you to be mindful of others and their space.
Please be ready to make on-site payments using a contactless bank card, rather than cash, where possible.
Organiser politely request that you refrain from visiting the attraction should you start displaying any of the symptoms associated with COVID-19. Please contact Guest Services should you need to amend your booking.
All areas that visitors touch are frequently cleaned.
Employes may wear Personal Protective Equipment to protect both visitors and staff.
You may be asked to present proof of being fully vaccinated or that you have recovered fully from COVID 19. So just in case, please bring a valid and updated COVID Pass.
"We're Good To Go"-certified experience"We're Good To Go"-certified experience “We’re Good To Go” is the official UK mark to signal that a tourism and hospitality business has worked hard to follow Government and industry COVID-19 guidelines and has a process in place to maintain cleanliness and aid social distancing.
Change date free of chargeChange date free of charge You can now change your booked date free of charge! Simply use the form under Contact Us or send us an email to let us know the new date no later than 5 days before your booked date
Price Match PromisePrice Match Promise If you find a better price for this product within 48 hours of completing your booking, we will refund the difference in price in full.
- Transportation from Heathrow Airport to Paddington Station. - Free transportation for children age 15 and under. - Plenty of luggage space. - Free Wi-Fi onboard. - Power sockets for charging mobile phones and devices. - If chosen: A flexible return ticket - valid for 28 days.